RAG in Customer Support: From First Answer to Human Handover
How to ground support answers in your own help center content, design the first reply, and hand over to a human before retrieval fails the customer.
How to ground support answers in your own help center content, design the first reply, and hand over to a human before retrieval fails the customer.
Retrieval gaps are inevitable. Learn to classify three kinds of missing context and write refusals that keep users moving instead of guessing.
Ragable indexes your files and answers from them, with citations. Start on SaaS or run it on your own infrastructure.
Start from $99/month